Station information
Multi - station Information

Multi - station Screening
You can click "Home" to check the status of all stations.
You can click
in the upper left corner to filter the stations you want to view.
Logical Merging of Multi - stations
After Sigencloud has set up logical integration, the upper right corner will show . Click it to view the logical integration information.
Single System information

Single - station Information Query
On the "Home" screen, you can click the station name you want to query to check its detailed information, such as generating capacity and revenue.
In parallel connection scenarios, you can click "
" to check the operation information of multiple devices.
Station Page Custom Settings
Click
,and you can create a customized power station page layout as needed.
Click "Restore Defaults" to restore the default settings.
Single device Information

Multiple Sigen inverters/batteries are connected to the same power station. Swipe left/right or up/down to view each Sigen inverter/battery.
The app displays the SN number, which matches the SN number on the label of the Sigen inverter/battery. You can locate the specific Sigen inverter/battery you need to check by its SN number.

Service Page Information

1
Diagnosis
To check the power station's communication status and the connection status of devices within the station, you can use this function.
2
Message
Click to view power station messages.
3
Support
Please feel free to reach out to us in the App if you have any questions about the use of the product.
To check the question history, click "History" in the upper right corner of the "Support" page.
4
User Guide
Click to access the user guide.
5
Community
Click to enter the forum interface. Click "Community" → "Guide Video" to view product installation videos.
6
Click to purchase products. Click“”View Order History" in the upper right corner.
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