Station information

Multi - station Information

Multi - station Screening

  • You can click "Home" to check the status of all stations.

  • You can click in the upper left corner to filter the stations you want to view.

Logical Merging of Multi - stations

After Sigencloud has set up logical integration, the upper right corner will show . Click it to view the logical integration information.

Single System information

Single - station Information Query

  • On the "Home" screen, you can click the station name you want to query to check its detailed information, such as generating capacity and revenue.

  • In parallel connection scenarios, you can click "" to check the operation information of multiple devices.

Station Page Custom Settings

  • Click ,and you can create a customized power station page layout as needed.

  • Click "Restore Defaults" to restore the default settings.

Single device Information

  • Multiple Sigen inverters/batteries are connected to the same power station. Swipe left/right or up/down to view each Sigen inverter/battery.

  • The app displays the SN number, which matches the SN number on the label of the Sigen inverter/battery. You can locate the specific Sigen inverter/battery you need to check by its SN number.

Service Page Information

No.
Parameter Name
Description

1

Diagnosis

To check the power station's communication status and the connection status of devices within the station, you can use this function.

2

Message

Click to view power station messages.

3

Support

  • Please feel free to reach out to us in the App if you have any questions about the use of the product.

  • To check the question history, click "History" in the upper right corner of the "Support" page.

4

User Guide

Click to access the user guide.

5

Community

Click to enter the forum interface. Click "Community" → "Guide Video" to view product installation videos.

6

Mail

Click to purchase products. Click“”View Order History" in the upper right corner.

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