Post-Sales service

Automatic Addition Scenario

The system automatically identifies and updates newly added devices, suitable for routine expansion.

• When a new device is added to the physical wiring, after re-powering, the App interface automatically displays the new device.

• When the grid is powered, the system supports automatic identification of newly added Gateways.

Manual Operation Scenario

Requires manual operation for handling exceptions, calibration, replacement, or device management under special conditions.

Including but not limited to the following situations:

• When the App display order is inconsistent with the physical pack, tap "Position Recognition".

• Manually delete devices.

• If all original power station devices need to be replaced, scan the new device's SN code to replace the old devices.

• When the grid is off-grid, manually add a Gateway.

• To activate a dormant battery, manually issue a black start command.

• If the original scan entry is selected, tap to enter the original scan process.